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Terms and conditions

1. ACCEPTANCE OF TERMS

By accessing, browsing or otherwise using our website (the "Website"), mobile application (if available), and online casino platform ("Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not accept these Terms, please leave the Website immediately.

2. DEFINITIONS

For the purpose of these Terms:

  • "We", "Us" or "Our" refers to Wicked Plays Casino (the entity operating this Platform);
  • "You" or "Your" refers to the user accessing and using our Platform;
  • "Platform" means the online casino platform, including but not limited to all features, games, products, and services provided on it.

3. AGE RESTRICTIONS

You must be at least 18 years old (or such other minimum age as may be specified in your jurisdiction) to use this Platform and any associated services or products.

4. GEOGRAPHICAL RESTRICTIONS

We reserve the right to restrict access to our Platform from certain jurisdictions, countries, states, provinces, districts, or territories at Our discretion without notice. You are responsible for ensuring that you comply with all applicable laws and regulations in your jurisdiction before using this Platform.

5. ACCOUNT REGISTRATION

To use certain features of the Platform, you will be required to create an account (an "Account"). When creating an Account, you must provide accurate and complete information about yourself as prompted by Our registration process. You are solely responsible for maintaining the confidentiality of Your password, username, email address, phone number, and any other security credentials associated with your Account.

6. GAMES AND PRODUCTS

All games and products available on this Platform are subject to these Terms and may also be governed by specific rules or policies that apply exclusively to those games or products (each a "Game" or "Product"). We reserve the right at Our discretion without notice to change, modify, suspend, discontinue, remove, replace, add, update, alter, revise, amend or otherwise vary any Game, Product, feature, promotion, bonus, reward, and/or benefit provided on this Platform.

7. PAYMENT TERMS

All payments made through the Platform are subject to these Terms and Our payment terms and conditions. We may from time to time require you to verify your identity and/or age before processing a transaction or making any payout.

8. RESPONSIBLE GAMBLING POLICIES

We encourage responsible gaming practices among all users of this Platform. If You are concerned about Your gambling activities, please contact one of Our support teams (if available) for guidance on our Responsible Gaming Policy. This includes information and tools to manage your betting limits, cool-off periods, self-exclusion options, etc.

9. SUPPORT

We aim to provide customer support through a variety of channels as detailed in the relevant sections below (Live Chat if provided; Email; Contact Form).

10. DATA PROTECTION AND PRIVACY POLICY

Your personal information is collected and used by Us under Our Data Protection Policy, which can be found on this Platform.

11. SECURITY MEASURES

We employ various security measures to protect the integrity of Our systems and transactions conducted through the Platform, including (but not limited to) SSL encryption technology and firewalls.

12. INDEMNIFICATION AND RELEASE

You agree to indemnify, defend, release and hold Us harmless against all claims, demands, losses, damages, fees, fines, expenses, costs, suits or proceedings arising out of, connected with or related to Your use of the Platform (including but not limited to breach of these Terms), including without limitation any actual, direct, indirect, special, incidental, exemplary, punitive or consequential damages.

13. LIMITATION OF LIABILITY

We are not responsible for any damage or loss that may result from technical issues such as hardware failure or network disruptions; errors in game software or server problems; acts of third party interference with the Platform (including hacking); system maintenance or updates that affect performance or availability.

14. FORCE MAJEURE AND DISRUPTIONS

We reserve Our right to suspend, modify or discontinue the operation of this Platform and/or any part thereof due to unforeseen circumstances beyond Our control including but not limited to natural disasters; wars; acts of terrorism; civil unrest; pandemics or global health crises.

15. CHANGES TO TERMS AND CONDITIONS

We may from time-to-time revise these Terms without notice to reflect changes in applicable laws, regulations, industry best practices and other factors that affect the use of Our Platform. Your continued use of this Platform constitutes acceptance of such revised terms.

16. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of United Kingdom.

By using the Wicked Plays Casino Platform, you acknowledge that You have read, understood and accepted these Terms.

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